We only collect information about you if we have a reason to do so, for example to provide our Services, to communicate with you, or to make our Services better.
We collect the following information from you directly:
Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require each user of the service to have a username and email address.
Transaction and Billing Information: We use a third party processor for all payments and may collect billing and contact information associated with transactions (but do not collect or process credit card information ourselves)
We also collect some information automatically:
Log Information: We collect information about your usage of our Services that includes information about the logged in user, actions they are taking on the service, and additional information made available from browsers such as the browser type, IP Address, and the data and time of access. For example, when you authorize a new user to access your account.
Usage Information: Like most online services, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, screen resolution, IP address, language preference, referring site, and the date and time of access. We use this information to get insights on how people use the Services so we can continue to improve them.
We may also get information about you from other sources. For example, if you create or log into your account through another service (like Google), we will receive information from that service (such as your username and basic profile information) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.
We use information about you as mentioned above and for the following purposes:
A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:
(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account: for example, in order to enable access to our website on your device or charge you for a paid plan; or
(2) The use is necessary for compliance with a legal obligation; or
(3) The use is necessary in order to protect your vital interests or those of another person; or
(4) We have a legitimate interest in using your information: for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or
(5) You have given us your consent
We do not sell our users' personal information.
However, we may share your Personal Information with third parties as described in this section:
The security of your personal information is important to us. We encrypt all transmissions of information using secure layer technology (SSL) and encrypt that information at rest.
Your account is protected by a password for security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (AKA the "GDPR"), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:
You can usually access and correct your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, you can submit a request to firstname.lastname@example.org.
The Services are not directed to persons under 16. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at email@example.com. We do not knowingly collect Personal Information from children under 16. If we become aware that a child under 16 has provided us with Personal Information, we will delete such information from our files.
In addition to the activities described in this document, we may also process Personal Information on behalf of our customers when they use the service. As a sub-processor of the data, we have no direct relationship with the individuals whose personal data it processes.
Individuals seeking to access, correct, or delete personal information provided by our customers should direct their query to that customer. We provide self-service methods for our customers to comply or a request to remove data can be submitted to firstname.lastname@example.org and we will respond within 30 days.